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Lost & Found

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Left behind

Left behind bags is examined by tripartite committee from police, CAC security and customs. In case of valuable items kept in customs stores, other items sent to the left behind department in TB1 .

Lost and Found

In case of the passengers loses his bag he have to follow the following steps after making a report upon arrive, and receiving a call from the airline:

  • Proceed to the lost baggage office in the arrival hall outside the customs zone .
  • A special pass issued to enter the customs zone to collect the bag, 24 hours after arrival .
  • After collecting the bag proceed to customs area for inspection and pay the customs clearance, if any.
Contact for Lost and Found
Lost and found Terminal 1 ( all Airlines expect Egypt Air ) +20 2 2265 -5246
Lost and Found ( Transfer Passengers only) +20 2 2265 2111
Egypt Air Lost and Found – Terminal 1 +20 2 2265-7328
Egypt Air ( lost and Found Luggage Store) +20 2 22657228 /+20 2 22657243

In case of loosing your luggage in the airport , this situation will be handled as soon as possible.

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