Passenger Security : Responsible for the safety and security of the building and aircraft through the security and inspection procedures followed inside landside and airside.
Immigration : Responsible to check the travel documents, visa (arrival / departure) and the validity of the passport and all relevant required documents.
General traffic : Responsible for controlling the traffic flow, on the access roads of the airport and facilitate the movement and guarantee a smooth traffic flow.
Tourism Police : : Responsible to keep the low and order, and to receive and check any compline from the passengers, their location is in the baggage claim area and in the meeters area in the arrival hall next to the information desk.
Please refer to airport authorities in accordance with your flight reservation to avoid any sudden changes
There is nothing brighter and more comfortable than finding a smiling face waiting for you when you arrive at Cairo International Airport. In departure Ahlan representative will be waiting for the passenger when he/she attend to the airport, Ahlan representative will host the passenger at Ahlan lounges(VIP only) where full hospitality will be provided and on his behalf will complete all travel procedures and ensure easy and quick completion of the procedures and then will transport the passenger by Ahlan private car to the final gate. In arrival Ahlan representative will be waiting for the passenger carrying a sign in his name and then will transport him/her by Ahlan private car to Ahlan lounges(VIP only) where full hospitality will be provided and on his/her behalf will complete all procedures and claim luggage and insure good care until his/her leave.
Left behind bags is examined by tripartite committee from police, CAC security and customs. In case of valuable items kept in customs stores, other items sent to the left behind department in TB1 .
In case of the passengers loses his bag he have to follow the following steps after making a report upon arrive, and receiving a call from the airline:
• Proceed to the lost baggage office in the arrival hall outside the customs zone
• A special pass issued to enter the customs zone to collect the bag, 24 hours after arrival.
• After collecting the bag proceed to customs area for inspection and pay the customs clearance, if any.