There are three levels of service to meet different requirements:

Cairo Airport’s “Meet & Assist” service caters to the requirements of passengers that do not want to spend too much time queuing for their formalities. Meet & Assist provides you a speedy clearance through all arrival and departure formalities.

At arrival you are met by our dedicated staff as soon as you reach the arrival terminal and escorted through the airport until after customs. During departure you are escorted through all formalities until after immigration. In both cases we guarantee fast and hassle free clearance.

The “Meet & Assist” service can be complemented by other services including access to our business class lounges or transport to/from the aircraft with a private car (Terminal 1 only).

Cairo Airport’s Exclusive Service offers a comprehensive personalized service on arrival and departure and offers access to our First & Business class lounges.

At arrival you will be met as you exit the aircraft by one of our Exclusive Service staff who will escort you to a dedicated lounge. While you relax you will be treated to refreshments and light snacks. Our staff will complete all formalities including immigration, baggage reclaim and customs clearance.

On departure you will be welcomed by our Staff in the Exclusive Service Area. Our staff will check you in, finalize all passport formalities and accompany you to one of our business class lounges where you can relax or work

For our very special guests, Cairo Airport’s Exclusive Service also offers the possibility of using the luxurious "Royal Lounge". This service is currently on offer for Terminal 1 passengers only.

The Royal Lounge is a small world of its own and includes a separate VIP entrance entirely different from Terminal 1. This guarantees privacy away from the general public and offers both an impressive atmosphere for departures as well as superb reception for arrivals.

Royal Lounge guests can enjoy a luxurious atmosphere complemented by selected furnishings and facilities. Refreshments and light dishes offered by an international branded Café guarantee to meet the tastes of all our guests.

A large meeting room and dining room as well as individual lounges can be booked in advance for those wishing to work & meet prior to their further journey.

A private transport to/from the aircraft complements this service.

• Only 1 assistance facilitator is to be available with the passenger with no extra charge, following the Customs and passport control procedures accordingly.
• Exclusive services offered to arriving or departing passengers are executed according to the previously mentioned rules; any assistance conflicting with the security or customs regulations is not applicable.
  

For booking any of our services please contact:

Terminal 1:

Phone

+20 2 2265- 5647
+20 2 2265-3120
+20 2 2265-3160
+20 2 2265-3215

Fax

+20 2 2265- 5647

Terminal 2:

Phone:

+20 2 2265-2030
+20 2 2265-2412
+20 2 2265-2417

Fax:

+20 2 2265- 2092

Terminal 3:

Coming soon

E-mail

exclusive@cairo-airport.com

Or you can book directly at any of our special counters in the terminal,or in the Exclusive Service Building adjacent to Terminal 1

Find quietness & privacy in our lounges, while your luggage are being checked.

Cairo International Airport offers many services for disabled passengers