 On 27th of April 2009, after 5 years of construction, Terminal 3 was commissioned by MS 985 Flight to JFK, New York.
Within 6 months, all other Star Alliance carriers moved to our new, world class facility without any major disruptions and therefore gave a boost to our passenger satisfaction.
The Management of this Terminal, Resources and Infrastructure are supported by different interfaced and linked IT systems. Hence, operations could commission Airport Resource Management Software ARMS to plan and allocate infrastructure in an efficient and customer friendly way.
Furthermore the Airport Operation CentreAOC processes and distributes accurate information for Flight Information Systems, Baggage Handling System etc.
 First time inAirport history, also external systems like Egypt Air’s Fleet Watch are integrated part for decision making of Airport Management.
Hence our Airport Operations Centre AOC has – to any time – full access to relevant flight data for optimized resource management and planning.
To also cover the handling of aircraft on the ground and get actual information on status of aircraft processing, CAC installs the Ramp Management System (RMS), an IT-System which is provided by Nautilus and ARINC and was part of IT package of Terminal 3 project.
Last but not least also the announcement system of TB3 is completely IT-based. Regarding Customer Services, CAC opened one Post Office in April in the Arrival Hall beside the ATM centre, 5 additional Post Boxes will be provided in arrival and departure halls.
Food Court is by now ready with extensive variety of Food Brand restaurant to meet the passengers choices from different nationalities around the world.
Passengers and Airlines Feed Back on operation of Terminal 3 is broadly outstanding and even further improving with the grade of technology and its reliability.
The Airport Operator, together with his partners and the airlines, continuously adjusts and improves existing infrastructure as well as Terminal 3 workflows to meet both, business and leisure passenger demands. It is inthe present and in future.
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In Terminal 3, CAC comissioned a new Meet and Assist Lounge is to especially support departing passengers from entering the Terminal. Located in the center of Terminal 3, giving the feeling of a separated and calm area above the departure level, Guests enjoy wireless PC Service, finger food, hot and cold beverages and newspapers as wished.
CAC Service staff will take care on formalities and gives the Passenger freedom to work or just relax. Once Check-In formalities finished, Passenger is free to proceed through seperated X-Rays to Duty Free and CACs Departure Lounge.
